MTN GHANA RE-OPENS ITS SERVICE CENTRES TO CUSTOMERS
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Accra, 5th January 2021. MTN Ghana has today announced the re-opening of its Service Centers across the
country. The Ashaiman, Accra Mall, East Legon (Accra) and Nhyieso (Kumasi) offices however remain closed until
further notice.
Commenting on the re-opening of the Service Centers, the Chief Customer Relations Officer of MTN, Mrs Jemima
Kotei Walsh expressed her appreciation to all customers for heeding the call to use the digital channels during
the Service Centre closures. She wished Customers a Happy New Year and cautioned that since the Covid -19
pandemic is still prevailing, MTN will continue to ensure strict adherence to the health and safety protocols to
safeguard customers and staff at the Service Centres.
MTN will however continue to serve customers who contact them on its enhanced digital channels via Twitter:
@MTNGhana or @AskMTNGhana; Facebook: MTNGhana WhatsApp:0554300000 or call 100.
In addition to these channels, field teams made up of retail vendors and MoMo agents across the country will
be operating and will provide additional support.
To avoid congestion at the MTN Service Centers customers are advised to visit any of these registration points:
MTN Connect Stores
Distributor Branches
Light Retail Stores ( Volume Management)
or MTN Agents’ touchpoints for Sim Registration.
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Customers are encouraged to be vigilant and not entertain any calls purporting to be from any of MTN’s offices
to provide any assistance. When in doubt, call 100.
MTN Ghana encourages everyone to continue to observe the Covid-19 protocols outlined by the Ghana Health
Service.
Media Contacts:
Nana Kofi Asare
Ag. Chief Corporate Services Officer
Email: nana.kofiasare@mtn.com
Efua Falconer
Corporate Communications Manager
Email : Efua.Falconer@mtn.com
About MTN Ghana
MTN Ghana is the market leader in the mobile telecommunications industry in Ghana, offering subscribers a
range of exciting options under Pay Monthly and Pay As You Go Services and Mobile Financial Services. The
company has committed itself to delivering reliable and innovative services that provide value for subscribers in
Ghana’s telecommunications market. Since its entry into Ghana in 2006, MTN has continuously invested in
expanding and modernizing its network in order to offer superior services to a broad expanse of the nation.
